Who we are
nhEnterprises is a trading names of Neil Hocking (sole trader). nhEnterprises provides a hub for all other trading names of Neil Hocking including nhWriting, nhActive, Clubnets, nhBeyond, nhAcademy, The Sick Squid and nhRelate.
Our website address is: https://nhenterprises.co.uk
What personal data we collect and why we collect it
Client-provided data
We may collect personal data from clients whenever they contact us by email regarding our services. This is stored on a Gmail email account to help us to communicate effectively with you. This information may also be synced across devices and applications (e.g. Apple Mail on a MacBook) when accessing emails via a client.
Sensitive data will also be stored on our accounting software for invoicing and record-keeping purposes. This service is currently provided by ZipBooks. For ZipBooks’ privacy policy please contact us.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
From time to time, we may include contact forms to enable us to collect details from you in order to perform a specific service (e.g. add you to our mailing list). This data will be stored with the third party providing the specific contact form. We will only use the data for the purpose noted in the contact form. However, we are unable to control what the third party does with the data. On request, we will provide any privacy policy the third party contact form provider has made public.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Your browsing activity will be recorded on Google Analytics. We will use this information only to monitor and improve our services.
Who we share your data with
We will only share your data with third parties where this is required to provide our services. For example, if you fill in a contact form, some data may be stored with a third party providing the contact form plug-in. We are unable to control what the third party does with the data. On request, we will provide any privacy policy the third party contact form provider has made public.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for website administration or for legal or security purposes.
Where we send your data
All data is stored on databases hosted with Hostgator. We will only share your data with other third parties where this is required to provide our services. For example, if you fill in a contact form, some data may be stored with a third party providing the contact form plug-in. We are unable to control where the third party stores or sends this data. On request, we will provide any privacy policy the third party contact form provider has made public.
Visitor comments may be checked through an automated spam detection service.
Your contact information
Neil Hocking t/a nhEnterprises
68 Sherwell Lane, Torquay, TQ2 6BE
07762 906818
info (at) nhwriting (dot) co (dot) uk
Additional information
How we protect your data
User information entered when setting up an account is stored on WordPress databases on Hostgator servers. We are unable to protect data stored with other third parties (e.g. an email address you supplied through a contact form plug-in). On request, we will provide any privacy policy the third party contact form provider has made public.
What data breach procedures we have in place
The security of account holder’s details on our WordPress databases are monitored by Hostgator. We rely upon Hostgator for any information regarding data breaches. Should we receive such a notification we will immediately cancel your WordPress account and inform you of the breach and any further steps we will take.